Get Connected

Follow the 5 simple steps below on how to get high-speed fibre broadband for your home or business.

How to get connected 

You can do this using our interactive When and Where map postcode checker.  This enables you to choose an address from a drop down to find out more about expected broadband availability. Plans can change and commercial operators do not always notify the Superfast team. 

We have provided some Useful Links in the Index to the right of the page to check availability further. There are a number of fibre network providers in Northamptonshire and unfortunately there is no single reference checking point to find out what is available in your area.  Use the postcode checker for each telecoms provider in the Useful Links to find out more about broadband availability at your address and to see which network operator is supporting services or has services planned in your area (if the latter, you can often register an interest so you can receive updates directly from the telecoms provider) – you may have the choice of more than one provider.

If fibre is in your area, an upgrade to a faster service does not happen automatically. Subject to availability, to upgrade to superfast, ultrafast or gigabit broadband you must contact your Internet Service Provider (ISP), or shop around for the best deal for you.

If fibre broadband is available, you will need to check your current contract for broadband services. Most broadband contracts can last between 12-24 months. You may need to see out the end of your contract before switching broadband providers or a cancellation fee may be payable. If you wish to stay with your existing service provider, most will allow you to upgrade your contract to take up a fibre service.

There are many Internet Service Providers to choose from, each offering different broadband deals and packages.  The Superfast Northamptonshire Team cannot offer advice on which service provider to choose. However, when considering your choices you may wish to think about:

  • Speed – Some broadband packages cap download/upload speeds in return for a cheaper price.

  • Usage – Does the package offer unlimited downloads and data usage or can you only download/upload a limited amount each month? If you use more than your limit in any month, it will cost you more money!

  • Contract – How long is the contract? Depending on the package this means you will be signing up for 12/18/24 months.

  • Extras – Could you get a better deal by combining your broadband in a package with other services from a single provider such as telephone, mobile and/or TV services. You may save money this way.

  • Offers – There are lots of deals out there, some including lower prices for the first few months. Make sure you know what price you will pay once the introductory offer finishes.  Shop around and choose the best deal for you!

In addition to the Useful Links provided to the right of this page, there are many comparison websites that allow you to compare broadband services and packages to find the best deal for you. Search online to find the right comparison site for you. Some examples include:

You can also use the links below to find out more information about some of the different Internet Service Providers (ISP's).

Internet Service Provider and web page link
Bridge Fibre
​BT Retail
​The Phone Co-op
Claranet Soho
​City Fibre
​Orbital Net
Talk Talk
Virgin Media

There are so many options you may want to do your own Google search and shop around!

Once you have selected the broadband provider and package of your choice, you will need to get in touch with them to place your order. 

Your Internet Service Provider (ISP) may need to send an engineer to your home on an agreed installation date and help you get up and running.