Ofcom's small business portal

We all find the jargon around broadband to be confusing, but for consumers there are clear rights that are enshrined in law to ensure that we get a fair deal. However for businesses the case is not so simple, and it can be hard to know where to find clear impartial advice.

 

Ofcom has a great section on its website giving advice for businesses on a range of subjects related to landlines, mobiles, Internet services and postal services. The different topic areas (which each cover all of the above subjects) include The Basics (a starter pack for businesses); Choosing a service and provider; Jargon buster; Changing provider, Contracts; Knowing your rights; What to do if something goes wrong; Keeping connected abroad; Help for disabled business customers and Useful links and other organisations.

 

This really should be your first port of call if you are running, or thinking of setting up, a business: http://consumers.ofcom.org.uk/ofcom-for-business-consumers

 

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