The information available to the County Council does not enable us to create a When and Where map which is accurate at an individual premise level. Postcode areas are the lowest level at which we can show how superfast broadband plans are expected to come forward; this involves interpreting complex information available to us from a number of sources. Basically this means that within any postcode area not all premises may be in the same position – we refer to 'parts of' to take account of this.
Postcodes can vary significantly in geographical size and can be quite large in rural areas. Speed availability as a result of a Fibre to the Cabinet (FTTC) solution for example is affected by the distance that a premise is located from its serving cabinet, so not all premises in the same postcode area will have the same experience. Communities over 1.2km or so away from their serving cabinet will begin to see a decline in the speeds that can be achieved. Please see the FAQ about the Network Build and Technologies.
The extent of the expected fibre footprint is larger than the area where superfast broadband (speeds above 24Mbps) is expected to be available. The information available to the County Council at the pre-planning stage does not enable us to estimate the extent of superfast broadband coverage within the overall fibre footprint. This is because until planning and survey work has been completed, the technology solution for a particular area is not confirmed. We update the When and Where map as further information becomes available.
Also, whilst premises may be located in the same postcode area, they are not always connected by the same broadband network infrastructure e.g. premises in a single postcode may be served from different green roadside cabinets or more than one network supplier may operate a network in a postcode area. As such, it is expected that some premises within a particular postcode may get access to superfast services within different timescales to other premises in the same postcode. .
The When and Where map shows the best interpretation of the many layers of information available to the County Council to help viewers get a better idea about when plans in an area are expected to come forward but experiences may differ for specific premises. This is why the When and Where map refers to 'parts of' areas.
The When and Where map can be used in conjunction with the Roll Out Schedule and telecoms providers postcode checker sites to find out more about plans. Please refer to the 'Useful Links' provided on most pages of this website which click through to BT, Virgin Media, Gigaclear, Thinkbroadband and other such sites for checking coverage availability and plans.